About IndiaRoots

About IndiaRoots — Trusted Elder Care Services in India for NRI Families

IndiaRoots is one of India's most trusted providers of elder care services, founded in 2020 to serve senior citizens and the NRI families who love them. Operating across 30+ cities in India, we specialise in NRI parent care services — offering medical support, daily assistance, emergency response, and emotional companionship for ageing parents whose children live abroad.

If you are in the USA, Canada, UK, Australia, or anywhere in the world, and your parents are in India — IndiaRoots is your trusted local presence. We manage everything, from doctor appointments and medicine reminders to 24/7 emergency coordination, so you can live your life abroad without constant worry.

Established 2020 1,000+ Families 30+ Cities 24/7 Support 20+ Countries
2020
Founded
1,000+
Families Served
30+
Cities Covered
20+
Countries Reached
24/7
Emergency Response
Our Story

Why IndiaRoots Exists

In 2020, our founders witnessed a pattern repeating itself across Indian families: children building careers abroad, parents ageing alone in India, and a complete absence of organised, trustworthy senior citizen care services to fill the gap.

Hospital visits were being missed. Medications were going unmanaged. Emergencies were handled in panic, across time zones. And parents — proud and independent — were quietly struggling.

IndiaRoots was built as the answer.

We started in one city. Today, we deliver professional elder care services across 30+ cities in India, trusted by over 1,000 families from the USA, Canada, UK, Australia, UAE, Singapore, Russia, New Zealand, Germany, and beyond.

We are not an agency that sends strangers to your parents' door. We are a care system — trained coordinators, verified caregivers, medical liaisons, and emergency responders — working together so your parents are never alone and you are never in the dark.

"When NRI families couldn't be there, we made sure someone always was."

The Gap We're Closing

India has over 138 million senior citizens. A growing proportion live alone or with minimal support as children move abroad for work.

Medical emergencies with no trusted person on the ground to respond

Doctor appointments missed due to mobility challenges and no escort support

Medicines unmanaged, doses forgotten, prescriptions not refilled

Loneliness and depression — the silent crisis that physical care alone cannot solve

Documentation and property matters that pile up without a reliable local liaison

Standard home nursing services address only one of these. IndiaRoots addresses all of them — under one coordinated care plan.

Trusted Since 2020

20+ Countries

Our Mission

To provide every senior citizen in India with dignified, professional, and compassionate care — regardless of where their children live in the world.

Our Vision

To become India's most trusted name in elder care services — a brand that NRI families reach for first, and senior citizens feel safe with every day.

Why IndiaRoots

Why Families Choose IndiaRoots Over Other Elder Care Services in India

01

We Act as Your Local Family — Not a Vendor

Other services send a caregiver. We send a care system. Your parents get a dedicated care coordinator who knows them by name, tracks their health weekly, and is reachable by you directly — at any time.

02

Care Plans Built Around Your Parents — Not Templates

Whether your parent has diabetes, mobility challenges, post-surgery recovery needs, or simply requires companionship and daily check-ins — we build a care plan specifically around them.

03

Radical Transparency for NRI Families

We understand the anxiety of managing care from abroad. That's why every family receives regular WhatsApp updates, health reports, video call access, and real-time emergency alerts. You are never guessing.

04

Medical Coordination — Not Just Attendance

Our team doesn't just accompany parents to the doctor. We track chronic conditions, manage multi-drug prescriptions, coordinate with specialists, arrange post-hospitalisation recovery support, and communicate findings directly to you.

05

Emotional Wellbeing Is Built In

Our caregivers visit regularly, celebrate birthdays and festivals with your parents, and provide consistent emotional reassurance. Because a parent who feels valued heals faster and lives better.

06

Verified, Trained, Supervised Caregivers

Every IndiaRoots caregiver undergoes background verification, geriatric care training, and ongoing quality supervision. Families are not left to assess caregivers themselves — we carry that responsibility.

By The Numbers

IndiaRoots by the Numbers

2020
Founded
Year of establishment
1,000+
Families Served
Across India & NRI
30+
Cities Covered
Across India
20+
Countries Reached
NRI families served
24/7
Emergency Response
365 days a year
Our Values

What IndiaRoots Stands For

Compassion Before Convenience

Every care decision is made in the best interest of the senior — not for operational ease. This is the standard we hold ourselves to, every day.

Safety Without Compromise

We maintain strict caregiver verification, secure family communication channels, and zero-tolerance policies on service quality. Your parents' safety is non-negotiable.

Transparency as a Default

NRI families deserve honest, timely updates — not sanitised reports. We tell you what's happening, clearly and promptly, whether it's routine or urgent.

Care That Reaches Every Corner

Quality senior citizen care in India should not be limited to metro cities. Our network spans Tier 1, Tier 2, and growing Tier 3 cities — and keeps expanding.

Continuously Improving

We actively collect feedback from families and seniors, refine our care protocols, and invest in caregiver training — because good enough is never good enough in elder care.

Global Reach

Providing Elder Care Services Across India — For Families Worldwide

IndiaRoots currently delivers elder care services across 30+ cities in India. Our NRI parent care services are actively used by families living in:

🌍 USA🌍 Canada🌍 UK🌍 Australia🌍 UAE🌍 Singapore🌍 Germany🌍 New Zealand🌍 Russia🌍 And more

No matter where you are in the world, we are where your parents are.

Learn more about our NRI Parent Care Services

Ready to Give Your Parents the Care They Deserve?

Whether your parents need daily check-ins, emergency response cover, medical coordination, or full-time live-in support — IndiaRoots has a care plan built for them. Thousands of NRI families across 20+ countries have trusted us with the people they love most.

Chat with us